Payment Policy

Thank you for shopping at Trevane.
This Payment Policy explains the payment methods, billing procedures, and security measures used on our website.

Accepted Payment Methods

We accept major payment methods, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Other secure payment methods displayed at checkout

All payments must be completed at the time of purchase.

Payment Security

We take payment security seriously.

Our website uses SSL (Secure Socket Layer) encryption and trusted third-party payment processors to protect your payment information during transmission.

Trevane does not store complete credit card information on our servers.

Billing Information

Customers agree to provide current, complete, and accurate billing information, including:

  • Full name
  • Billing address
  • Phone number
  • Valid payment details

Providing inaccurate or fraudulent information may result in order cancellation.

Order Verification

To prevent fraud and unauthorized transactions, we may:

  • Verify payment details
  • Request additional identity confirmation
  • Temporarily hold or cancel suspicious orders

We reserve the right to refuse any order suspected of fraud or unauthorized activity.

Currency

All prices listed on our website are displayed in U.S. Dollars (USD) unless otherwise stated.

Your financial institution may apply additional currency conversion fees for international transactions.

Taxes

Applicable sales taxes may be calculated and added during checkout depending on your shipping destination and local tax regulations.

Customers are responsible for any customs duties, import taxes, or additional fees related to international orders.

Payment Failures

If your payment is declined or fails:

  • Your order may not be processed
  • Please verify your payment information
  • Contact your bank or payment provider if necessary

We are not responsible for delays caused by payment authorization issues.

Chargebacks and Disputes

If you experience an issue with your order, please contact us before initiating a chargeback or payment dispute.

Fraudulent chargebacks or abuse of dispute systems may result in:

  • Order cancellation
  • Account restrictions
  • Legal action when appropriate

Refunds

Approved refunds will be issued to the original payment method used during purchase.

Refund processing times may vary depending on your bank or payment provider.

Please review our Refund & Return Policy for more details.

Contact Information

If you have any questions regarding payments or billing, please contact us:

Trevane
 645 Mariposa St, San Francisco, CA 94107, USA
Phone: +1 (415) 639-5698
Email: support@Trevane.shop
Website: https://Trevane.shop/