Payment Policy

Payment Policy

At Trevane, we are committed to providing a secure and transparent payment process for all customers. This Payment Policy outlines the payment methods we accept and how we protect your payment information when conducting business with us.

Accepted Payment Methods

We accept the following payment methods, subject to order approval:

• Visa
  
  
• Mastercard
  
  
• American Express
  
  
• Discover
  
  
• Apple Pay
  
  

Payment must be made in full at the time of order confirmation unless otherwise agreed in writing. We do not offer installment plans, financing, or deferred billing at this time.

Payment Security

Your security and privacy are important to us. All payment transactions are processed through secure, PCI-compliant third-party payment processors.

We do not store full credit card numbers, banking details, or sensitive financial information on our servers.

Our website and communication systems use SSL (Secure Socket Layer) encryption to protect personal and payment-related information during transmission.

Order Confirmation

Once payment is successfully processed, you will receive an order confirmation via email or direct communication outlining your order details.

If you do not receive confirmation within a reasonable time, please check your spam or junk folder or contact us for assistance.

Billing Information Accuracy

Customers are responsible for providing accurate and complete billing information.

Orders with incorrect, incomplete, or unverifiable billing details may be delayed, placed on hold, or canceled for security and verification purposes.

Sales Tax

Applicable sales tax will be calculated and applied in accordance with federal, state, and local tax laws based on the delivery location and transaction type.

Fraud Prevention

To protect our customers and our business, we reserve the right to review, hold, refuse, or cancel any order that appears suspicious, fraudulent, or inconsistent with normal purchasing activity.

If an order is canceled due to fraud prevention measures, any authorized payment will be voided or refunded accordingly.

Contact Information

If you have any questions or concerns regarding payments or billing, please contact us:

Business Name: Trevane
Phone: +1 (818) 584-6273
Email: Support@trevane.shop
Address: 2700 Lincoln Hwy, White Oak, PA, 15131, USA

Business Days: Wednesday to Tuesday
Business Hours: 8:00 AM – 5:00 PM
Sunday: Closed